Steerpath Oy (“Steerpath”, Spacehub “we”, “us”, or “our”) is focused on
making the Spacehub service the safest and best possible experience for
you and our/your end-users (“you”, “your”). We have great respect for
people’s personal privacy, and we consider this a matter of great
importance. In order to provide you with a useful service when you are
purchasing our products or using our services; we need some data from
you in order to do so; otherwise we cannot provide you with a useful
product and service. Our commitment to you is that we will use our best
efforts to ensure any information submitted to, or gathered by us;
remains private, and is only used for the purposes set forth in this policy.
This page states the Spacehub Privacy Policy (herein the “Policy”) and
sets forth the collection, use, and disclosure practices that apply to the
Spacehub Website, Spacehub service, Steerpath Services, and Steerpath
Products (herein “Services”). By purchasing or using the Experience; you
explicitly accept, without limitation or qualification; the collection, use, and
disclosure of personal information provided by you in the manner
described in this Policy. Please read the Policy carefully as it affects your
rights and liabilities. If you disagree with the way we collect and process
personal information, please do not use the Steerpath “Spacehub”
Experience.
1.What Information Do We Collect?
Information You Submit
When you request information, subscribe to or order a product, service or
email marketing register as a user, respond to an online survey, or
otherwise actively send us data; we may collect data including, but not
limited to; your name, email address(es), mailing address(es), telephone
number(s), (location information) and information related to the business
you represent. If the product or service provided is something we charge
for, we will also collect payment information; such as credit card numbers
and related verification information, phone number, email address, and
billing / shipping addresses; in order to process the order.
In all of the above cases, you will know exactly what data we collect
through the Site, because you actively submit it to us.
Information We Gather
As part of the standard operation of the Site, we may collect information
from your computer or device; including but not limited to your browser
type, device type, operating system, IP address,the domain name from
which you accessed the Site and data associated with customer
relationship management and/or marketing. Additionally, we may collect
behavioral information about your use of the Site; this includes but is not
limited to; the date and time you visit the Site, actions taken while viewing
information on the Site, which areas or pages of the Site you visit or view,
the amount of time you spend viewing the Site, the number of times you
return to the Site, and other such analytics data. We may also collect
similar data regarding your usage of our Services. We also may acquire
personal information from third parties who provide it to us.
Information Obtained Through Other Sources
Due to the nature of our Services, information about you may be
collected by a Steerpath “Spacehub” customer or other affiliated third
party; and this information may be stored, transmitted, processed, or
otherwise put into some form of use; using some or all elements of
Steerpath Services “Spacehub” or resources (such as servers and
databases etc.). The collection and usage of such information occurs
outside the control of Steerpath, and therefore we are not responsible for
any privacy issues caused by a Steerpath “Spacehub” customer or
otherwise affiliated third party. The third party in question is responsible
for upholding and enforcing their own Privacy Policies, License
Agreements, and Terms of Service. Please review our Terms of Use for
more information.
2. How Do We Use the Information?
For the purposes of this policy, the terms “using” and “processing” of
information includes; the use of cookies, analyzing information through
various methods, other means of storage on a computer or mobile
device, and also the collecting, storing, evaluating, modifying, deleting,
using, combining, disclosing and transferring information; within our
organization or among our subsidiaries within the European Union, the
United States, or internationally.
Personal Information
We use Personal Information for only the following purposes: (1) to
operate the Services, (2) account verification, (3) to fulfill product and
services requests, (4) to improve and optimize the Services, (5) to
personalize your experience, (6) responding to inquiries or providing
support, (7) to provide software updates and product announcements, (8)
to better understand your needs and interests, (9) for marketing purposes
and (10) to provide you with further information and offers from us that
we believe you may find useful or interesting, such as targeted
advertising or promotional campaigns.
Non-Personally Identifiable Information
We may use Non-Personally Identifiable Information for the following
purposes: (1) to analyze trends and usage of resources through
aggregated data, (2) to improve the features and functionality of our
Services, (3) to better understand your needs and interests, and (4) to
better understand the needs and interests of End-Users. We may also
share Non-Personally Identifiable Information from End-Users with our
Steerpath Account Holders, to allow them to provide more value to endusers,
or to provide more insight into end-users. In this context, any
information shared with Account Holders; will not contain or be linked to
your Personal Information; unless you have given us your explicit consent
or the end-user has given us their explicit consent. For example, a
Steerpath “Spacehub” Account Holder may want to better understand
how to create a compelling and non-intrusive experience for end-users,
and Steerpath “Spacehub” may provide aggregated information to show
examples of practices that worked well, and practices that did not work
well.
Marketing
We may send You marketing regarding Spacehub Service as well as about
products and services offered by third parties. The marketing can be sent
both by e-mail, push notifications and in-app. The purpose to send
marketing is to inform You about Our Services and relevant offers from
third-parties. We may also process personal data for the purpose of
evaluating a marketing campaign which may include that We will transfer
some personal data, mainly e-mail addresses, to the relevant marketing
campaign partners.
The lawful basis for sending marketing regarding Our Services and those of
third parties is your consent (Art. 6 (1) sentence 1 point (a) GDPR), which You
may withdraw at any time. Where we process personal data for evaluating
marketing campaigns the relevant lawful basis is Our legitimate interests
(Article 6(1)(f), GDPR) to analyze the result of Our marketing campaigns.
You may always opt out from Our marketing efforts, either directly in the
actual marketing message or by contacting Us at info@getspacehub.com
Cookies and Other Technologies
A cookie is a small text file that may be stored on the hard drive of your
computer or device when you access the Site. We may use cookies
and/or other storage on your device to help us collect, maintain, and use
this information, for the following purposes: (1) personalize your
experience and provide you with customized content, (2) monitor Site and
Account usage to better understand how you interact with our Services,
(3) remember you when you return to the Site, and (4) conduct research
to improve our content and services.You may refuse to accept cookies,
but by doing so you may not be able to use certain features on the Site,
or take full advantage of all of our offerings. All web browsers offer you
some form of ability to manage your cookie preferences.
We may also use a third party analytics partner, who may employ some
form of software technology to help us better manage content on our
Site; by informing us about what content is effective. The information
gathered by third party analytics software is not tied to Personally
Identifiable Information; however the use of cookies and other
technologies by our partners and service providers is not covered by our
privacy statement. We do not have access or control over these third
party cookies and technologies.
Our Site also includes social media features, such as the Facebook “Like”
button and Instagram “like” button. These features may collect your IP
address and page visits; and may set a cookie to enable their feature to
function properly. Social media features are either hosted by a third party
or hosted directly on our Site. Your interactions with these features are
governed by the privacy policy of the company providing it.
CONTROLLING COOKIES
You can delete existing cookies and prevent the use of cookies in browser
settings. Instructions are available at aboutcookies.org. However,
disabling cookies may prevent the proper functionality of the website.You
can use the Your Online Choices service to control how your data is
collected and used in several different services
3. When Do We Share or Disclose Information?
We may disclose or share information collected from you and about you;
to the following entities; for the following purposes: (1) to our service
providers and suppliers, if such disclosure enables any of them to
perform a business, professional, or technical support function for us, for
example to process payments, (2) as necessary if we believe that there
has been a policy violation such as those published on our site, or some
violation of terms you signed, or some other violation of our rights or the
rights of any third party, (3) to respond to judicial process and provide
information to law enforcement agencies, or in connection with an
investigation on matters related to public safety, as permitted by or
otherwise required by law, and (4) otherwise with your consent.
Additionally in the event of a merger, acquisition, reorganization, or sale
of our company or our assets, or in the event of our bankruptcy; your
personal information may be one of the transferred or acquired assets.
We may also share your personal information where you have granted
us permission to do so, and we reserve the right to use and disclose any
information collected via the Site that is not in a Personally Identifiable
form.
4. How Can I Update or Delete My Personal Information?
You may review, update, correct, or delete any Personal Information in
your Steerpath “Spacehub” Account by contacting us, or by making the
appropriate modifications in your Account profile or preferences. If you
completely delete all such information, then your account may become
deactivated. If you would like us to delete your Account and/or remove
your records from our system, please contact us and we will delete your
account within 30 days if we do not have any legal obligation to retain
the record.
5. Is My Information Secure?
Security is of paramount importance to us, and we work hard to ensure
that our Site and Services are as secure as possible. We have taken
certain physical, electronic, contractual, and managerial steps to
safeguard and secure the information we collect from Site visitors and
Service users. However no method of transmission over the Internet, or
method of electronic storage, is ever 100% secure; therefore while we
endeavor to use commercially acceptable means to protect your
personal information, we cannot guarantee its absolute security. If you
register on our Site or use our Services, it is your responsibility to protect
the security of your Account, and any end-users you are providing
services to through our Services and your Account.
International Transfer
Your information may be transferred to, maintained on, and processed;
on computers located outside of your country, or other governmental
jurisdiction where the privacy laws may not be as protective as those in
your jurisdiction. We have taken reasonable measures to ensure
compliance with the privacy laws of the United States of America and the
European Union, and will take further reasonable measures to maintain
and/or improve compliance in the future. The protections given to you by
this Privacy Policy still apply. Your submission of any such information
discussed in this policy, represents your agreement to that transfer.
Links, and Third Party Sites and Services
The Site may contain links to Third Party Websites, and some Third
Parties may use our Services to provide services to end-users. Third
Parties may have privacy policies that differ from our own, and we are
not responsible for the activities and practices that take place on these
sites; or any services provided through our Services. We therefore
encourage you to review the privacy policy posted on the Third Party
Website; should you access them through the Site, or through our
Services. The fact that we may link to or incorporate a third party’s
services, functionality, or website; or present some type of advertisement;
is not an endorsement, authorization, or representation of our affiliation
with that third party; nor is it an endorsement of their privacy or
information security policies or practices. We do not exercise control over
Third Party Websites, or any third party services provided through our
Services; including their use of personal information. Our Privacy Policy
only applies to our Site and Services, and we are not responsible for the
privacy practices or content of other websites, or third party services
provided through our Services.
6. General
Do Not Track
We do not currently use a mechanism to act upon “Do Not Track”
instructions. We are however investigating such mechanisms.
Information Retention
We will retain your information for as long as your Account is active, or as
is needed to provide you with our Services. We will retain and use your
information as necessary to comply with our legal obligations, resolve
disputes, and enforce our agreements. Additionally we will delete
information after it is no longer useful for providing our Services.
Children’s Information
The Site and our Services are not directed to children under the age of 13,
nor do we knowingly collect any personal information from them.
Policy Agreement
By using any part of the Site or our Services, you agree to the current
Privacy Policy and Terms of Service to which this Privacy Policy is
incorporated.
Changes to This Policy
We reserve the right to make changes to this privacy policy from time to
time at our sole discretion. When we do, we will post the change(s) on our
website.
You may contact Us at: info@getspacehub.com
